Frequently Asked Questions

Please send us an enquiry form in Contact Us. We will contact you to discuss your training requirements and arrange a mutually convenient day/time for training. 

We only use force-free, positive reinforcement. These are science based and modern techniques, learnt from the IMDT (Institute of Modern Dog Trainers) and are the most kind and effective training methods.

We ask that any dog who has been sick or had diarrhoea in the last 48 hours does not have a session during this period. A poorly dog (even if they seem okay!) will react differently to scenarios and progress may be hindered or even set-back!

We ask for at least 48 hours notice with any cancellation, however fees are non-refundable. We will do our best to be an accomodating as possible - as we do understand that sometimes life happens!

Generally, if it's a bit of rain the session will still go ahead - just bring a warm coat! However if it is very hot, or we deem it unsafe for whatever reason (thunderstorms, snow etc.) then we will ask that the session be rescheduled.